Sealink Premium Customisation Options

Sealink Premium Customisation Options

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Ultimate flexibility. Tailored to your needs. Sealink is one of the only maritime VSAT solutions on the market which can be fully tailored to meet your specific requirements, with services for crew welfare, passengers, contractors, partners or clients. It provides flexible broadband communications with global coverage, tailored to your needs and backed by Marlink’s expert customer support network. Bandwidth is also customised to include a specified bandwidth bit rate. With a Marlink managed end-to-end customised solution, you get the quality, reliability and flexibility to meet all of your communication needs.

  • Features
  • Benefits
  • Equipment
  • Coverage
  • Digital Solutions
  • Features
    • Choose and combine shared and/or dedicated bandwidth options
    • o High speeds of 100+ Mbps, dependent upon your requirements
    • Up to 30 voice lines
    • Secure integration with your offices ashore
    • Dedicated bandwidth for onboard clients, separated from the corporate traffic and crew traffic
    • Fully redundant hardware installations to ensure availability
    • Integrate low latency, high bandwidth multicarrier solutions over several different communication carriers using SMARTConnect (e.g. WiFi, 4G, VSAT, MSS)
    • Out-of-band management services for remote support by our 24/7 Maritime Network Operation Centre
    • Dedicated Service Manager and/or Project representatives who monitor your business and handle installations and changes

    Marlink's Center of VSAT Operational Excellence

    • Marlink’s high bandwidth customers can access dedicated support from the Maritime Network Operations Center (MNOC) located at Eik Teleport, Norway. The MNOC is built up of Antenna and Network Engineers with long experience supporting Maritime VSAT solutions. The MNOC handles all standard changes to the vessel during the contract life cycle, such as bandwidth and coverage changes as applicable and can gain direct remote access to your vessel and proactively monitor onboard connectivity performance around-the-clock.
  • Benefits
  • For Business, Clients and Crew

    • The most extensive Ku- and C-band global coverage available
    • Seamless secure integration with your offices ashore for high quality data and voice
    • Flexibility of network design & routing to meet your needs
    • Short term bandwidth upgrades to secure your business needs
    • IP access to the Internet and corporate networks enabling fast downloads
    • Sealink Onboard WiFi provides remote management of WiFi access for voice, email, web browsing on personal devices
    • Flexible prepaid crew options for voice, email and web browsing on their own devices
    • Ability to set policies over separate crew and corporate networks and prioritise corporate traffic
    • Easy online monitoring, ordering and reloading of prepaid cards via Universal Card Manager
  • Equipment
  • Sealink Premium is available with Intellian and Cobham antennas with a choice of sizes to meet your needs. The vessel is equipped with advanced antenna systems, with above deck and below deck units. We use robust equipment designed specifically for maritime use to withstand extreme environments at sea.

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      2.4m C-band Antenna

      MIR: 6 Mbps / 1 Mbps
      CIR: 1 Mbps / 512 Kbps
      CIR availability: 99.8%
      670 kg
      Intellian or Cobham

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      1m Ku-band Antenna

      Up to 6 Mbps
      CIR 32 Kbps to 1 Mbps
      (100+ Mbps available upon request)
      CIR availability: 99.5%
      139.5 kg
      Intellian or Cobham

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      85cm & 80cm Ku-band Antenna

      Up to 4 Mbps
      CIR: 32 to 512 Kbps
      CIR availability: 98%
      89.1 kg
      Intellian or Cobham

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      65cm & 60cm Ku-band Antenna

      Up to 3 Mbps
      CIR 32 to 512 Kbps
      CIR availabilit: 95%
      59.5 kg
      Intellian or Cobham

  • Coverage
  • Sealink Premium can be selected with regional or global Ku-band coverage, or global C-band. Marlink operates the most extensive VSAT network in the market with several overlapping beams in most regions. This means vessels will rarely (if ever) be outside of Ku-band coverage, and in most regions are served by two or more Ku-band beams, providing robust satellite resiliency.

  • Digital Solutions
    • SMARTConnect: portfolio of low latency, high bandwidth multicarrier solutions.
    • @SEAoptimiser: WAN and protocol optimisation and web compression.
    • @SEAwebControl: blocks access to specific websites and restricts bandwidth consumption.
    • Portal360: Marlink’s online portal enables quick and easy monitoring at your fingertips.
    • Universal Card: Prepaid telephone and data usage.
    • XChange: centralised IT and communications management to optimize security, enable remote access and support and motivate crew.
    • XChange Telemed: provides the ideal, cost-efficient solution for managing illness or injuries onboard and meets the latest ILO/MLC and IMO/STCW labour regulations for crew health and medical treatment.
    • XChange Media: delivers daily news and sport bulletins onboard for crew entertainment and morale.
    • XChange BYOD: enables the use of personal devices at sea.

Marlink ensures coverage for all our vessels, providing connectivity for guests and our business, operational and crew welfare needs.

Jean Emmanuelle Sauvee, PONANT CEO