About us
Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.
Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.
Today, we employ 1700 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.
Apply nowSlovakia, Bratislava
Job
Student job in Bratislava - Support Engineer Junior
Slovakia, Bratislava – Full time – Apply before 03.12.26We’re looking for new bright minds to our Network Operating Centre (NOC) in Bratislava. The position we need students for is Support Engineer Junior. If you’re interested, please keep on reading.
Job description, responsibilities and duties
The Support Engineer Junior receives 2 months of initial training on technology, tools, and
processes. After the training, he/she becomes part of the EEG Network Operating Centre (NOC) team which provides technical support to clients. The Support Engineer performs the following activities:
• Technical support via phone and e-mails for communication products
• Communication with customers, Field Engineers, suppliers
• Work in 24/7 shift mode (shifts are planned 1 month in advance and aligned with your school schedule)
• Dealing with service cases from creation to closure
• Working with the team to provide resolution of customer needs.
• Follow up and Troubleshooting (1st level) of network failures reported by customers or automatic monitoring systems; escalation to the 2nd/3rd level
• Daily care of operational networks for data-, voice- and/or video communication
• Monitor network performance in terms of availability and reliability
• Maintenance of Monitoring & Control information; C-info, RT3, Dataminer, EMC
• Support of internal projects related to network line-ups and maintenance; Line-up execution
Employee perks, benefits
• Long-term part-time work alongside your studies
• Flexible working time
• Opportunity to gain practical experience on real-life satellite networks
• Access to our learning platforms – Marlink Training Academy, LinkedIn Learning
• Dynamic environment within a global company
• Benefit system including meal allowance, sporting activities, health care in a private clinic, and employee social events
Information about the selection process
Personality requirements and skills
• University student (2nd to 3rd year) studying Telecommunications/IT
• Appropriate knowledge of networks WAN and LAN
• Appropriate knowledge of network protocols TCP/IP, Routing
• Good satellite knowledge and skills (not mandatory)
• Good English speaking and writing skills
• Able to work independently and as a team player
• Good in analysing complex problems to find creative, logical and effective solutions
• Result and quality-driven: strive to deliver results at a high standard
• Customer service oriented
• Reliable
• Communicative
• Flexible
Place of work: Job with occasional home office after completed training
Contract type: Agreement-based
Start: ASAP
Wage: 7 - 14 EUR/hour