Keep your crew connected, safe and entertained
By improving and simplifying crew connectivity, we support you to enhance crew recruitment and welfare, boost morale, and facilitate smoother ship operations.
safe and entertained
Integrated services to support the safety and wellbeing of crew at sea
We understand that reliable connectivity is essential for crew members' well-being and safety. With our Sealink NextGen connectivity solutions which integrates XChange, ship operators can provide fast, reliable, and cost-effective internet access to crew members, enabling them to stay in touch with loved ones through video calls and social media, and to access entertainment content in their personal time.
Control your crew communications
XChange makes it easy for you. Among its key functions, it facilitates crew communication management by enabling you to do the following:
- Separate crew LAN from corporate and IOT networks
- Set up a personalised user account for each crew member to be managed either from shore, by the appointed HR representative onboard, or via user self-registration
- Assign each user their own personal communications credit for voice calling and web usage
- Assign a separate credit basket for limited free of charge web access
- Select from a variety of versatile remote or local credit management options, including prepaid vouchers, automated reloads or on-demand credit top-ups
- Manage access rights and usage limitations
- Access credit allocation logs and usage reports from shore to simplify accounting
Benefit from prepaid services providing cost-effective data and voice without interfering with business activity. Accounts remain ‘portable’ for each worker and are fully transparent, while administrators can easily order, activate, recharge and monitor usage.
and media content
Our media solution brings people together in their social time in a communal environment that further fosters teamwork and morale. Every day we deliver international news, reports and entertainment magazines in different languages.
Handle crew health
With Marlink’s Telemed solution, remote patients can be examined via videolink, remote follow-up can take place and regular preventive screenings can be administered, with automatic, secure transmission of medical data.
Free to use, our intuitive customer portal provides admin with access to vouchers and usage information, while your remote workers can self-register to manage their own prepaid credit.
Separate crew LAN from corporate and IoT networks and easy management of access rights and usage limitations.
Simplify web access
We support your digital enablement and automation objectives and provide satellite-optimised solutions such as remote IT access, cyber security, and data capture via IoT systems to serve you as a provider of advanced solutions beyond connectivity.
and management from shore
Marlink’s Portal360 enables remote administration of crew accounts allowing personnel on shore to:
- Easily view and report on individual crew consumption and deduct from payroll
- Create and manage user groups
- Customise access rules and usage limits
- Assign credits
- Define crew access to internet as a fixed time or maximum amount
- Further, in Portal360, administrators on shore can maintain a central view of Telemed stations onboard all vessels across the fleet
Marlink’s hybrid network solution enables Scorpio Shipmanagement to provide our crew with enhanced capabilities to stay closer with their beloved while we gain the benefits of digitalisation.
Dive into our latest insights and explore the forefront of digital protection through our curated selection of news, articles, and expert blogs.
Marlink adds Starlink and Eutelsat OneWeb to PONANT hybrid network for first triple LEO North Pole service
28 November 2023 – Small exploration ships operator completes integration of Starlink and Eutelsat OneWeb with Iridium Certus, 5G and Marlink VSAT for ultimate blend of guest, crew and business connectivity
Marlink extends cyber protection and detection suite to complete digital landscape with CyberGuard UTM solution
22 November 2023 – Provision of onboard security at network level enables owners to fully protect assets using services from multiple providers including new LEO and 4/5G services.
Marlink deploys Eutelsat OneWeb LEO connectivity for PONANT to enhance hybrid digital solutions
07 November 2023 – Eutelsat OneWeb is partnering with Marlink, the smart network and digital solutions company, to provide digital connectivity solutions to PONANT, a world leader in exploration cruise, within its smart hybrid network.
Marlink signs multi-year agreement on EUTELSAT 10B for maritime connectivity over EMEA
10 October 2023 – Bringing highly flexible connectivity solutions to adapt to customer needsAddressing the booming demand in mobile connectivityConfirming traction of the powerful EUTELSAT 10B newly in service
How low latency connectivity will transform applications and user experience onboard ships
19 July 2023 – Digitalisation in the maritime industry has traditionally been impeded by the inability to use many of the applications available to shore-based users. New satellite constellations in Low Earth Orbit ...
Optimised network performance with NaaS solution to enhance humanitarian relief operations
11 January 2021 – – An international humanitarian organisation actively involved in global relief operations in emerging markets, has selected Marlink to deliver a customised Network-as-a-Service solution.A flexible solution was required to secure and improve the ...
Contact us to find out how we can help you create new possibilities for your operations.