XChange
All-in-one network management platform to power vessel digitalisation
At sea, you need secure and optimised networks that can be remotely managed to give you complete control of access, prioritisation of business and crew traffic and easy management of data and costs.
XChange is the foundation of your digitalised vessel operations. The complete ecosystem facilitates integration with your corporate networks and systems and maximises the use of available bandwidth by automatically utilising all available hybrid connectivity and smart switching between them. Its total ecosystem provides a large variety of complementary solutions such as file sharing and synchronisation across the fleet, an onboard intranet, always-on remote access from anywhere in the world to the entire vessel network, automatic reporting and a range of crew welfare solutions, so crews can be as connected at sea as they are on shore.
XChange has been specifically developed to serve the needs of our maritime customers and their IT managers. With almost 6,000 active XChange installations at sea today, XChange is a world-leading and continuously evolving platform for smart and comprehensive IT management that is indispensable on modern fleets.
Your benefits
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Secure and segregate your onboard networks
Define and set your multi-stage firewall rules and enhanced filters from shore to optimise your bandwidth usage and deploy your cyber security policies. Segregate your onboard IT infrastructure into multiple networks and safely connect with HQ, independent of the available broadband technology on board.
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Advance your digital transformation
The XChange ecosystem is the bedrock of vessel digitalisation and hybrid connectivity integration, empowering your entire onboard IT systems. XChange comprises a complete portfolio of future-proof solutions, including the integration of multiple corporate networks with the highest security. It supports the ITLink and CyberGuard solutions, for total and integrated onboard network and IT management with robust cyber security.
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Manage data and share and sync files across the fleet
With XChange File Cloud you can share and synchronise data and files of any size and type between ship and shore. Let your corporate systems exchange their data hassle free in an automatised way and integrate an onboard intranet to ensure your staff on board has access to the latest corporate documents available.
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Control IT equipment onboard from any remote location
XChange Universal Remote Access (URA) enables secure, network-independent access to all connected devices, allowing IT administrators to manage equipment on board regardless of the ship connectivity and from any remote location, anywhere in the world.
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Support the safety and wellbeing of crew
XChange facilitates a full suite of crew welfare solutions, so they can keep in touch with family, use the internet as they do at home and access training, reliable news and telemedicine.
XChange Reports provide all the information you need to monitor usage, facilitate rebilling and eliminate manual data extraction.
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Keep crew connected while prioritising traffic
Innovative and cost-effective, XChange WiFi and Bring Your Own Device simplify the use of personal devices at sea. Prepaid internet and telephony solutions are simple, flexible and affordable, while crew connectivity can be easily managed and policies set over separated crew and corporate networks so that corporate traffic always remains prioritised.
Highlights
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XChange File Cloud
Automate file transfer and data sharing throughout a fleet of vessels
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XChange Universal Remote Access
Access securely to all your devices connected to an XChange, allowing IT administrators to manage IT equipment on board from any remote location
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XCHANGE REPORTS
Keep track of crew airtime usage and credit allocation
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XChange Interconnect
XChange Interconnect provides secure transmission of data between vessels and company headquarters via the internet for business essential communication
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XChange File Cloud
Automate file transfer and data sharing throughout a fleet of vessels
XChange File Cloud
XChange File Cloud is an easy-to use solution that enables you to share and synchronise files of any size or type across the fleet.
- Simple to use and manage: push files or keep them synchronised between shore and ship
- Optimal procedures: no need for individual user license management (unlike with mainstream cloud storage options)
- Minimal administrative effort: automatically share files with the entire fleet
- No size limitations: distribute huge amounts of files, manuals, videos, etc. without disturbing business communication
- Fully automatic: automate file transfers and communication between systems
- Exclusive access: decide who can access the Cloud (login and password required), share access only with authorised staff
- Transparent: collect status reports of all onboard systems automatically, without manual intervention
- Facilitates archiving: build and store a history of transmitted files
- No extra equipment or applications required
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XChange Universal Remote Access
Access securely to all your devices connected to an XChange, allowing IT administrators to manage IT equipment on board from any remote location
XChange Universal Remote Access
XChange Universal Remote Access (URA) provides secure, network-independent access to all devices connected to an XChange. With standard internet access, URA allows technicians or IT administrators to manage IT equipment on board regardless of the ship connectivity from any remote location anywhere in the world.
With URA, one remote access solution can support all connectivity technologies, including VSAT, MSS (e.g. Inmarsat, Iridium Certus), and other connectivity technologies like 4G and WiFi. It removes the need for arranging and operating separate remote access solutions and public static IP services in parallel.
- Quick and easy remote support with reduced downtime and no onboard intervention
- Independent of the communication technology, keep control of onboard equipment and gain access to a computer or any other onboard network device from anywhere
- Managed from shore and activated within few clicks
- VPN-based secured access on board
- No onboard configuration required
- No need to operate several remote access solutions
- Real time fleet status overview
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XCHANGE REPORTS
Keep track of crew airtime usage and credit allocation
XCHANGE REPORTS
Vessel operators on shore want to stay up to date with how connectivity is used on board. They want to know how much traffic crew generates compared to business usage, which connectivity devices are utilised, who the top users are and how this picture compares to previous months.
They need to understand which crew member received how much credit in order to make the proper payroll calculations.
Monthly XChange Usage Reports and XChange Credit Reports deliver numerous benefits and efficiency-gains:
- Up-to-date insight into airtime consumption patterns
- Eliminate labour-intensive manual data extraction and aggregation
- Facilitate re-billing credit purchases to crew
- Monitor usage, compare with data from previous months and detect anomalies/mistakes
- Offer optional effort-free and reliable scheduled delivery by email
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XChange Interconnect
XChange Interconnect provides secure transmission of data between vessels and company headquarters via the internet for business essential communication
XChange Interconnect
An ideal solution for shipping companies with numerous systems on board and at HQ with a need to communicate between ship and shore, XChange Interconnect is a premium service, offering complete flexibility to securely connect all networks, systems and devices independent of the available broadband technology on board.
Key features
- Multiple vessel support in one secure network
- Permanent communication – vessels become part of company´s network
- End to end encryption for secure transmission of data
- Complete flexibility to be configured to individual customer needs
Benefits
- Scalability
Fleets of 10 or more vessels can be connected to the Interconnect service
- Simplicity
Embedded service: no installations or additional equipment needed on board
- Security
- Protects access to corporate networks, tools and applications
- All communications routed to the headquarters are secured and encrypted
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Customer case
What NSC-Group says
"Our experience using Marlink VSAT with the XChange management system has demonstrated the benefits of reliable, high throughput connections to our digitalised operations and now we are ready to take the next step." Patrick Schulz-Hentschel, Head of IT dept., NSC-Group
