Marlink upgrades Eik Teleport to provide customers with enhanced Managed Services

Oslo and Paris, 25.11.2025. Marlink, a leader in managed services for business-critical digital solutions, has transformed its Eik Teleport into a Managed Services Support Centre (MSSC) to support customers in adopting an increasing range of digital solutions.

In addition to providing upgrades and changes to the Managed Services Support Centre, Marlink customers can now evaluate real world fleet network setups in a modern customer laboratory designed specifically for maritime operations.

The upgrade provides Marlink customers with numerous benefits including:

• Improved delivery of managed services across complete possibility portfolio;
• Real time access to fleet networks and systems to replicate disruption scenarios;
• New demonstration and development capabilities for customers

This new approach to client support enables shipowners to ‘sandbox’ in a test environment, developing responses and building strategies that can respond to unplanned events in when sailing in areas where services are geofenced or could be otherwise disrupted.

The Managed Services Support Centre now includes an immersive customer environment developed to provide shipowners with the most realistic simulations of onboard conditions before they are deployed. These include what actions to take in case of loss of connectivity due to local regulations, cyber-attack or spoofing of navigation and safety services.

Marlink has a 40-year history of holding hands-on workshops with customers and partners designing solutions for their specific requirements and supporting digitalisation. The upgrade supports the delivery of all pillars of Marlink’s Possibility Portfolio, spanning connectivity, network orchestration, cyber security, cloud enablement and IIoT services.

About Marlink

For companies operating in the world’s most challenging environments – from merchant vessels to offshore and onshore energy operations, from humanitarian organisations to cruise ships and superyachts – Marlink creates and delivers possibilities, anywhere.

Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.

Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.

With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.

As a global company with a local focus we help make tomorrow’s possibilities today’s realities.

For further information please visit www.marlink.com.