Supporting
your operations
When your operations rely on your network, you need to trust that your partner can keep you connected and respond quickly when needed. That's why we value customer support above all. We partner with you and treat your operations as our own.
All of our solutions are backed by 24/7 global and regional customer support, from network operations centres (NOCs) to dedicated service delivery managers and security operations centres (SOCs).
Key
support contacts
Operating 24/7, our teams are dedicated to providing you with the highest level of customer service and technical support across wherever you operate.
Customer Support
Maritime
Customer Support
Operating 24/7, our team provides customer service and technical support across the globe for Shipping, Cruise and Yachting customers.
Regional Support Centers
Email: servicedesk@marlink.com
EMEA: +33 1 70 48 53 16
Americas: +1 310 616 5562
Toll free: + 1 844 208 0718
Asia Pacific: + 65 31 58 36 38
Japan: +81 50 5050 7990
UAE: 8000 3111270
Greece: +30 210 94 00 377, Email: support.cg@marlink.com
Network Operations Centre
Maritime
Network Operations Centre (MNOC)
Supporting our Shipping, Cruise and Yachting customers, our MNOC is ready to support 24/7.
Maritime NOC
Worldwide: +47 23 67 00 00
Americas: +1-346-223-0396 (US) or +1-855-626-7968 (toll free)
+55 21 3500 1662 (Brazil)
Email: sealink@marlink.com
Network Operations Centre
Enterprise
Network Operations Centre (ENOC)
Supporting our Humanitarian, Government, and Mining customers, our ENOC is ready to support 24/7.
Tel: +421 258 262 701
Email: enterprise.support@marlink.com
Network Operations Centre
Energy
Network Operations Centre (GNOC)
Specialising in the Energy industry, our NOC operates 24/7 to support our energy customers with their network.
Tel: +1-855-639-4482
Email: gnoc@marlink.com.
Operations Centre
Security
Operations Centre (SOC)
Our 24/7 SOC proactively secures your network, so you can focus on what is important.
Email: CyberGuard-SOC@marlink.com
Delivering
reliable solutions
Leveraging on more than 75 years of experience, we aim to provide our customers with exceptional support and achieve a continuously high level of customer satisfaction.
Uptime
Guaranteeing you connection and service wherever you are. We work hard to provide the reliability you need.
Customer Support
Whenever you need us, our team is there to support, with expert field services, global logistics and dedicated NOCs.
Years of Experience
Engineering and supporting network solutions for remote operations across the globe.
Dedicated field service engineers
With dedicated field service engineers in over 135 countries, we can respond quickly no matter your location.
Contact us to find out how we can help you create new possibilities for your operations.